SMS TERMS

SMS Terms & Conditions

Last Updated: July 8, 2026

These SMS Terms and Conditions (“SMS Terms”) apply to text messages sent by LOUDCOAT LLC (“LOUDCOAT,” “we,” “our,” or “us”) through LOUDCOAT.com, ReplyBadger, forms, booking pages, missed-call text-back systems, lead follow-up systems, appointment reminders, customer support, and other LOUDCOAT-operated communication systems.

By providing your mobile number and opting in to receive text messages, you agree to these SMS Terms.


1. Program Description

LOUDCOAT may send text messages related to:

Strategy call scheduling

Demo requests

Missed-call text-back

Lead follow-up

Appointment reminders

Booking confirmations

Customer support

Service updates

Project communication

Review requests

ReplyBadger notifications

Other business communication related to LOUDCOAT services

ReplyBadger is a LOUDCOAT system that helps small businesses respond faster to missed calls, inquiries, and leads.


2. Consent to Receive Text Messages

By submitting your phone number through a LOUDCOAT form, booking page, website, demo request, contact page, service agreement, onboarding form, or other opt-in method, you consent to receive text messages from LOUDCOAT.

Consent may include messages sent using automated technology.

Consent to receive marketing text messages is not required to purchase goods or services from LOUDCOAT.


3. Message Frequency

Message frequency may vary depending on your interaction with LOUDCOAT.

You may receive messages when:

You request information

You book a call

You submit a form

You miss a call from a LOUDCOAT-connected number

You request a demo

You become a client

You need appointment reminders

We follow up about a service, quote, project, or support request


4. Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving text messages depending on your mobile plan.

LOUDCOAT is not responsible for carrier charges.


5. How to Opt Out

You may opt out of text messages at any time by replying:

STOP

You may also use other reasonable opt-out language, including:

UNSUBSCRIBE, CANCEL, END, QUIT, or OPT OUT

After you opt out, you may receive a final confirmation message confirming that you have been unsubscribed.

Once you opt out, you will no longer receive non-essential SMS messages from that program unless you opt in again.

FCC guidance says consumers can revoke consent to robocalls or robotexts at any time and in any reasonable manner.


6. Help Instructions

For help, reply:

HELP

You may also contact LOUDCOAT directly:

Email: [Insert Business Email]
Phone: [Insert Business Phone]
Website: https://loudcoat.com


7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Delivery of text messages is subject to effective transmission from your mobile carrier and network operator.

LOUDCOAT does not guarantee that SMS messages will always be delivered, delivered on time, or received without error.


8. Supported Carriers

SMS messages may be supported by major U.S. mobile carriers.

Availability may vary by carrier, location, device, network conditions, or other factors outside LOUDCOAT’s control.


9. Privacy

Your use of LOUDCOAT SMS messaging is also governed by our Privacy Policy.

Please review it here:

[Insert Privacy Policy Link]

LOUDCOAT does not sell SMS consent data.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as needed to provide messaging services, operate our systems, comply with law, or support requested services.


10. Prohibited Use

You may not use LOUDCOAT SMS systems for:

Spam

Fraud

Harassment

Abusive communication

Illegal offers

Deceptive marketing

Unapproved bulk messaging

Messages sent without proper consent

Any communication that violates carrier rules, platform rules, or applicable law

Clients using LOUDCOAT or ReplyBadger systems are responsible for making sure they have proper permission to contact their own customers and leads.


11. Client Responsibility for Customer Messaging

If LOUDCOAT builds or manages SMS systems for a client, the client is responsible for:

Having proper consent from contacts

Using accurate business information

Sending truthful messages

Honoring opt-out requests

Avoiding spam or deceptive messages

Complying with applicable SMS, carrier, platform, and privacy rules

Maintaining accurate customer contact records

LOUDCOAT may suspend or terminate SMS services if a client misuses messaging systems or creates compliance risk.


12. Changes to SMS Terms

LOUDCOAT may update these SMS Terms at any time.

Updated terms will be posted on this page with a revised “Last Updated” date.

Continued use of LOUDCOAT SMS services after updates means you accept the updated SMS Terms.


13. Contact Information

For questions about these SMS Terms, contact:

LOUDCOAT LLC
Website: https://loudcoat.com
Email
: [email protected]
Phone: 360.525.2837
Mailing Address:

1405 NE McWilliams RD STE103 B182

Bremerton, WA 98311

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